This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Application refers to Fileform, the macOS software program provided by the Company.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Fileform. For the purposes of the GDPR, the Company is the Data Controller.
- Country refers to: Bulgaria.
- Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- GDPR refers to EU General Data Protection Regulation.
- Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.
- Service refers to the Application and this website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. For the purposes of the GDPR, Service Providers are considered Data Processors.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Local file processing
Fileform processes files You select on Your Mac to rename, convert, resize, organize, or clean metadata. That processing happens on Your Device. We do not upload Your files to Our servers as part of normal Application use.
Personal Data
You can use Fileform without creating an Account with Us. If You choose to write to Us through Contact Us or email, We may ask You to provide personally identifiable information, including:
- Email address
- Name, or the name You give on a support form
- Any details You include in a support message (for example, macOS version or a description of a problem)
Purchase Data
Optional Fileform Pro unlocks are sold as In-app Purchases through the Mac App Store. Apple processes payment. We do not receive or store Your payment card details. Apple may provide Us with limited transaction information needed to verify entitlements.
Usage Data
Usage Data may be collected automatically when You visit this website. Usage Data may include Your Device's Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
The Application may use Apple frameworks such as MetricKit for crash and diagnostic signals on Your Device. We do not show advertisements in the Application. We do not sell Personal Data.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service.
- For the performance of a contract: one-time In-app Purchases such as Fileform Pro, processed by the Application Store.
- To contact You about security updates or to answer a request You sent through Contact Us.
- To manage Your requests to Us.
- For business transfers: in connection with a merger, sale of assets, or similar transaction.
We may share Your Personal Data in the following situations:
- With Service Providers who host the website, deliver support messages, or process payments on behalf of an Application Store.
- For business transfers as described above.
- With Affiliates, who must honor this Privacy Policy.
- With Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce Our agreements.
- Support tickets and correspondence: up to 24 months from the date of ticket closure.
- Payment information: credit or debit card details are not stored on Our servers. Apple processes In-app Purchases. We retain transaction records needed for tax and accounting for up to 10 years where required.
- Website server logs: up to 24 months for security monitoring and troubleshooting.
- Contact form submissions stored on Our hosting environment: retained only as long as needed to respond and for the periods above.
Transfer of Your Personal Data
Your information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ. Where required by applicable law, We will ensure that international transfers are subject to appropriate safeguards.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may contact Us to request access to, correct, or delete Personal Data. We may need to retain certain information when we have a legal obligation or lawful basis to do so. Checkout is processed by Apple.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. We strive to use commercially reasonable means to protect Your Personal Data and cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
Payments
We may provide paid products within the Service (Fileform Pro). We will not store or collect Your payment card details. That information is provided directly to the Application Store whose use of Your personal information is governed by their Privacy Policy.
- Apple Store In-App Payments: https://www.apple.com/legal/privacy/en-ww/
GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
- Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
- Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You.
- Legal obligations: Processing is necessary for compliance with a legal obligation to which the Company is subject.
- Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by the Company.
Your Rights under the GDPR
If You are within the EU, You have the right to request access, restriction of processing, correction, objection, erasure, and transfer of Your Personal Data, and to withdraw consent. You may exercise these rights by contacting Us. We may ask You to verify Your identity. We generally respond within one month. You have the right to complain to a Data Protection Authority in the EEA.
Children's Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us by visiting Contact Us on this website, or by emailing galabinv@gmail.com.